Missing Person Advice

What to do if someone you know is missing?

If you believe someone is missing, act quickly. Early action can make a critical difference, especially when the person is vulnerable due to dementia, emotional distress, or a mental disability.

When to call for help

Do not wait for long periods in the hope that the person will return on their own. If someone is missing and you are concerned for their safety, contact the appropriate emergency services and contact our team right away so we can prepare to deploy as quickly as possible.

Search and Rescue Unit team portrait
Dementia

If a person with dementia has wandered away

People living with dementia can become disoriented very quickly and may not be able to find their way back. Time is especially important in these situations, as the person may continue moving away from familiar surroundings.

Check nearby streets, gardens, and familiar routes first

Gather a recent photo and details of what they were wearing

Call immediately so search planning can begin without delay

Self harm risk

If someone is deeply unhappy or may be at risk

If a person has been distressed, withdrawn, or may be contemplating self harm, treat the situation as urgent. Fast deployment improves the chances of locating the person sooner and getting help to them as quickly as possible.

Share any recent messages, locations, or known plans

Tell responders about places that may have personal meaning

Contact us right away so dogs and drone teams can be mobilized

Search and Rescue Unit rescue training
Search and Rescue Unit field response
Vulnerable adults

If the missing person has a mental disability

A person with a mental disability may be more vulnerable to confusion, fear, traffic, weather, or unfamiliar surroundings. Early coordinated searching can reduce risk and improve the chance of a safe outcome.

Provide any communication needs or triggers responders should know

List favourite places, routines, and people they may seek out

Reach out immediately so we can deploy in the shortest time possible